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Privacy Policy

Last updated: January 2026

Interpria (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains what information we collect from Visitors, Interpreters, and Attraction Managers, how we use it, and the rights you have regarding your data when using our website and services (“Platform”).

By using Interpria, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different categories of information depending on whether you are a Visitor, Interpreter, or Attraction Manager.

1.1 General Information (All Users)

  • Account Information: name, email address, password, phone number
  • Account Identifiers: username and public display name. Public display names are visible to other users on the platform.
  • Profile Details: languages, preferences, photographs (optional), and communication settings
  • Usage Data: pages visited, actions taken, device information, IP address, browser type, and log data

1.2 Visitor Information

  • Booking history and interpreter selections
  • Preferences related to tours, attractions, or languages
  • Rating, reviews or feedback submitted on the platform

1.3 Interpreter Information

  • Legal and Financial Information: first name, last name, and business name (collected for booking receipts, invoicing, tax reporting, and regulatory compliance)
  • Professional background (e.g., history, art, biology, nature guiding, etc.)
  • Languages spoken and expertise information
  • Availability schedules
  • Booking records and earnings data
  • Government-issued identification (for identity verification, if required)

1.4 Attraction Manager Information

  • Attraction name, contact details, and staff accounts
  • Interpreter permission data

1.5 Public Information

  • Some information on Interpria is public by design. This may include display names, professional profiles, languages, expertise, ratings, and reviews.
  • Legal names, business names, and tax-related information are not publicly displayed and are used solely for receipts, compliance, and payment processing.

2. How We Use Your Information

We use the information we collect to:

2.1 For All Users

  • Provide, maintain, and improve the platform
  • Personalize your experience
  • Communicate updates, confirmations, account alerts, and service notices
  • Enhance security, prevent fraud, and ensure safe interactions
  • Comply with legal obligations

2.2 For Visitors

  • Process bookings
  • Recommend interpreters based on preferences
  • Display your feedback to help other travelers

2.3 For Interpreters

  • Display your profile to visitors and attractions
  • Manage your availability, bookings, and payouts
  • Generate booking receipts, invoices, and tax-related records where required by law
  • Assist with partner attraction coordination

2.4 For Attraction Managers

  • Provide access to the attraction dashboard
  • Manage interpreter permission

3. Sharing Your Information

We do not sell your personal information.

We may share your data only in the following cases:

3.1 Service Fulfillment

  • With Interpreters when a visitor books their service
    • Legal names or business names will appear on receipts or invoices shared with Interpria for accounting and tax purposes.
  • With Attraction Managers when their attraction is involved in a booking
  • With Visitors receiving interpreter services
  • With third-party service providers such as:
    • Payment processors, like Stripe
    • Hosting providers
    • Communication tools (email/SMS)

All partners are bound by confidentiality and data-protection obligations.

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to valid legal requests
  • Tax authorities or regulators, where required by applicable law
  • Protect the rights, safety, and property of Interpria or its users

4. Data Security

We use industry-standard safeguards, including:

  • Encrypted data transmission (HTTPS/SSL)
  • Secure authentication
  • Access controls and monitoring
  • Regular infrastructure updates

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

Depending on your region, you may have the following rights:

  • Access and request a copy of your personal information
  • Update or correct your data
  • Request deletion of your account and associated data
  • Withdraw consent for non-essential data processing
  • Request data export (where applicable)

You can access most of these options through your account settings or by contacting us.

Some data may not be erasable immediately if retention is required by tax or financial regulations.

6. Data Retention

We retain data only for as long as necessary to:

  • Provide our services
  • Meet legal and financial obligations
  • Resolve disputes

Legal names, business names, receipts, and earnings records may be retained for extended periods as required by tax, accounting, or regulatory laws.

7. Children’s Privacy

Our platform is not intended for children under 16. If we learn we have collected data from a minor without proper consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted with a new “Last Updated” date. Continued use of the platform means you accept the revised policy.

9. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at info@interpria.com.